Privacy Policy for 2nd Chance PC

Effective Date: 11/15/2024

At 2nd Chance PC, protecting your privacy and securing your personal information is our top priority. This Privacy Policy outlines how we collect, use, share, and safeguard your information in connection with our managed IT and cybersecurity services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Billing address
• Payment information

b. Technical Information

• IP addresses
• Device identifiers
• System logs and diagnostic data
• Network configurations

c. Business Data

• Organizational information necessary for IT service management, including server credentials, application settings, and infrastructure details.

2. How We Use Your Information

We use the information we collect to:

1. Provide and maintain IT and cybersecurity services.
2. Respond to customer inquiries and support requests.
3. Enhance the performance, security, and reliability of our services.
4. Process payments and manage accounts.
5. Comply with legal obligations.

3. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

1. With Service Providers: Trusted third-party vendors who assist in delivering our services (e.g., payment processors, cloud hosting providers).
2. Legal Requirements: When required by law, subpoena, or legal process.
3. Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We employ industry-standard security measures to protect your information, including:

• Encryption of sensitive data during transmission and storage.
• Regular security assessments and vulnerability scans.
• Access controls and authentication measures.

However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving marketing communications.
• Restrict or object to certain data processing activities.

To exercise your rights, contact us directly.

6. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations. Once the data is no longer needed, it is securely deleted or anonymized.

7. Third-Party Links

Our website or services may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us directly.

2nd Chance PC, Inc.
Phone: +1 424 244 9024
Mailing Address: P.O. Box 846  Creswell, OR  97426

Your trust is essential to us. Thank you for choosing 2nd Chance PC for your technology and cybersecurity needs.